Got questions about Tyoutor LMS? Check our FAQs for quick answers and helpful guides.
Begin your learning journey with one of qualified professionals at TYOUTOR. Whether you’re looking to improve your English skills, learn new skills, ace that test or join a vibrant community of learners and educators, we have someone here who will help you to succeed.
How do I create a teacher account on Tyoutor?
To register as a teacher, click “Sign Up” on the Tyoutor homepage and choose “Instructor Account.” Fill in your basic information, verify your email, and submit your profile for review. Once approved, you’ll gain access to the course creation tools and dashboard.
How do I reset my password?
To reset your password, click on “Forgot Password” on the login page, enter your registered email address, and follow the instructions sent to your email to reset your password.
What should I do if I encounter technical issues?
If you encounter any technical issues, please contact our support team via the “Help” section, or email us directly at info@tyoutor.io. We aim to respond within 24 hours.
Is my personal information secure?
Yes, we take your privacy seriously and use advanced security measures to protect your data. Please review our Privacy Policy for more information.
What is the approval process for new instructors?
After submitting your instructor application, our team reviews your qualifications, teaching experience, and uploaded documents. This usually takes 2–3 business days. You’ll receive an email notification once your account is approved or if additional information is required..
How do I create and publish a course?
Once approved, log in to your instructor dashboard and click “Create Course.” Add your course title, description, lessons, and videos. When your course is complete, submit it for review. Approved courses will appear in the marketplace and be available to students.
Can I edit my course after it’s published?
Yes. You can update lessons, upload new materials, or adjust prices anytime. Major content changes may require a quick re-review before updates go live.
How do I get paid for my courses?
Tyoutor pays instructors monthly via the payment method set in your profile (e.g., PayPal or bank transfer). Payments are released after a short verification period to confirm course completion and prevent fraudulent activity.
What percentage does Tyoutor take from each sale?
Tyoutor retains a small service fee from each course purchase to cover platform and transaction costs. The current percentage is shown in your instructor dashboard under “Earnings & Payouts.”
What should I do if my instructor application is declined?
If your application is not approved, review the feedback provided and make the recommended adjustments. You can reapply after updating your profile, qualifications, or documents. Contact support if you need clarification.
What if I forget my password or can’t log in?
Click “Forgot Password?” on the login page and follow the reset instructions sent to your registered email. If you still can’t access your account, contact our support team for help.
What should I do if I encounter technical issues?
If you encounter any technical issues, please contact our support team via the “Help” section, or email us directly at info@tyoutor.io. We aim to respond within 24 hours.
Is my personal information secure?
Yes, we take your privacy seriously and use advanced security measures to protect your data. Please review our Privacy Policy for more information.
How do I create a student account on Tyoutor?
Click “Sign Up” on the homepage and select “Student Account.” After verifying your email, you can browse available courses, enrol, and begin learning immediately.
How do I enrol in a course?
Visit the Courses section, choose a course, and click “Enroll Now.” You’ll be guided through secure payment and immediately gain access to course materials once payment is confirmed.
Can I access courses on mobile devices?
Yes. Tyoutor is fully mobile-friendly. You can learn through your web browser on any device, and a mobile app is coming soon.
Can I get a refund if I’m not satisfied with a course?
Tyoutor offers a refund policy for eligible courses. Requests must be made within 7 days of purchase and if you have started the course. Visit our Refund Policy page for full details.
How do I communicate with my instructor?
Use the “Messages” feature inside your course dashboard to ask questions or request feedback. Instructors respond within a few business days
Will I receive a certificate after finishing a course?
Yes. Most Tyoutor courses offer a digital completion certificate once all lessons and assessments are finished.
How do I report a technical problem?
If you experience a technical issue (e.g., broken link, login problem, video not playing), go to the “Help & Support” page and click “Report a Bug.” Describe what happened and include your browser, device, and any screenshots.
What details should I include in a bug report?
Please include:
A clear description of the problem
Steps you took before it occurred
The page or URL where it happened
Your browser/device information
A screenshot or short screen recording if possible
The more detail you provide, the faster our team can fix it.
And send Support
to info@tyoutor.io
Is my personal information secure?
Yes, we take your privacy seriously and use advanced security measures to protect your data. Please review our Privacy Policy for more information.
What happens after I submit a bug report?
Our technical team reviews each submission and assigns it a priority level. You’ll receive an email confirmation and a follow-up once the issue has been resolved or if we need more information.
I reported a bug but haven’t heard back — what should I do?
If you don’t receive a confirmation within 48 hours, check your spam folder. You can also follow up by emailing support@tyoutor.io with your original ticket ID.
My issue isn’t listed here. How can I get further help?
Visit our Support or email info@tyoutor.io for direct assistance. Our team is available Monday–Friday to resolve technical, account, or payment-related issues.
Did not find your question here?
Send us your question now
You can send your inquiry to us, and we aim to respond within 24 hours. We’re here to help you get the answers you need-your satisfaction is our priority!
You can reach our support team anytime by submitting a request through the Help Center on your Tyoutor dashboard or by emailing info@tyoutor.io.